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Training registration and payment terms

Last updated: 3 November 2026

These terms apply to registrations for trainings and events on energyadvice.lt. By registering you confirm that you have read them.

1. Organiser

UAB Energy Advice, company code 303038190, VAT code LT100009883411, Žemaičių g. 31-233, LT-44175 Kaunas, Lithuania. Email info@energyadvice.lt, phone +370 635 16380.

2. Registration

  1. Companies can register online; private individuals register by email at info@energyadvice.lt. A registration names a contact person and every participant.
  2. Registrations are accepted until the registration deadline on the training page, or while seats are left.
  3. After you send the form, we email a confirmation and an advance invoice.
  4. When the training is full, you can join the waiting list. No invoice is issued then; we contact you when a seat opens.
  5. Registrations for free events are confirmed at once, with no invoice.

3. Prices and discounts

  1. The price on the training page is per participant, excluding VAT. VAT is added on the invoice.
  2. Where a training has an early-bird price, it applies to registrations made by the date shown.
  3. The second and further participants of one registration get a 20% discount. If the same company has already registered participants for the same training, every participant of its new registration gets the discount.
  4. Discounts do not add up: where the early-bird price also applies, the better of the two is used.

4. Payment

  1. The advance invoice is due within 3 business days of its date, but no later than the last business day before the training (on the invoice date, for later registrations). It is paid by bank transfer, or by card (through Stripe) if you chose card payment when registering.
  2. If the invoice is not paid on time, the organiser may cancel the registration and offer the seat to others.

5. Changing or cancelling a participant

  1. If a registered participant cannot attend, you can pass the seat to a colleague. Let us know by email at info@energyadvice.lt before the training starts.
  2. If you cancel a registration, the amount paid is not refunded, except in the cases in sections 6 and 7.

6. Moving or cancelling a training

  1. The organiser may move a training to another date (for example, when too few participants register). We let the contact person know by email.
  2. When a training is moved, you may ask for a refund of the amount paid; we refund it within 14 days of the request.
  3. If you do not ask for a refund, the payment stays valid and the participants stay registered for the nearest rescheduled session of the same training.
  4. If a training is cancelled and no new date is set, we refund the full amount paid within 14 days.

7. Private individuals’ (consumers’) right of withdrawal

  1. If you register as a private individual, you may withdraw from the contract within 14 days of registering, without giving a reason, by emailing info@energyadvice.lt. We refund the amount paid within 14 days of your notice.
  2. If the training starts within those 14 days at your request and you withdraw after it has started, you pay for the part provided before you withdrew. Once the training has been provided in full, the right of withdrawal no longer applies.

8. The training

  1. The time, place or way of joining is on the training page and in the confirmation. For online trainings we send the joining link beforehand; participants see to their own connection and equipment.
  2. Participants receive a certificate after the training.
  3. Where training materials are shared, access to them is given for a limited time. The materials are for the participant’s own learning only and may not be distributed or passed to third parties without the organiser’s consent.

9. Personal data

We process registration data under the privacy policy.

10. Disputes

These terms are governed by the law of the Republic of Lithuania. We try to settle disputes by negotiation; otherwise they are decided by the courts of the Republic of Lithuania. Private individuals may also turn to the State Consumer Rights Protection Authority of Lithuania (vvtat.lt).

11. Changes to these terms

We publish changed terms on this page. A registration is governed by the terms in force when it was sent.

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